Refund policy

Everything we make is made to order. We don’t keep stock on a shelf — every shirt, hat, and hoodie is printed or embroidered specifically for your order. Because of that, we can’t accept returns or exchanges for sizing, color, or change of mind. Please check the size guide and proof your design before you order.

If something’s wrong, we fix it. If your order arrives damaged, defective, or isn’t what you ordered — a wrong item, or a print or embroidery error on our end — that’s on us. Email 3rdAvePrints@Gmail.com within 7 days of delivery with your order number and a photo, and we’ll remake it or refund it.

Cancellations & changes: production starts fast, so we can only cancel or change an order before it goes into production. Reach out as soon as possible and we’ll do our best.